PayUMoney Customer Care

PayUMoney Customer Care Number, Toll Free Helpline , Email IDs

PayUMoney Customer Care Info: So, here in this page, you will get the details about PayUMoney Customer Care, Toll free, Email Ids, office Addree, website and much more.

PayUMoney Customer Care Number, Toll Free Helpline , Email IDs

This company includes many users. So, users wish to contact them regarding several reasons. But, there isn’t present any specific customer care number or toll-free helpline number to associate them. Thus, users need to follow the beneath details only.

PayUMoney Customer Care

PayUMoney Customer Care Contact Details

  • PayUMoney Customer Care Toll Free Number: 01246793000
  • PayUMoney customer care mobile number: 0124-6624801
  • PayUMoney Customer Care Number: 0124-6624826
  • Sales Inquiry Contact No: 0124-6624801

PayUMoney Customer Care Number Toll Free No – City Wise

Location PayUMoney customer care contact no
Gurgaon, Headquarters 0124-6624826
Mumbai 0124-6624826
Bengaluru 0124-6624826

If you have any issues regarding PayUMoney, then you can call to 24*7 in PayUMoney Customer Care, they will help you to solve your issue.

PayUMoney customer care Email IDs

PayUMoney.com email ids are listed here, and customer can use these mail ids to raise their  queries. With the help of these PayUMoney official Email Ids any users can get the solution from the PayUmoney customer care team.

For Email ID
Buyer’s Care [email protected]
Seller’s Care [email protected]
Care Head [email protected]
Business Head [email protected]
CEO [email protected]

By the help of above-given email Id’s, users can contact the firm regarding any issues and queries. The timings for these email Id’s are available for

Monday to Friday 10 am – 7:30 pm and Saturday 10 am – 6 pm. Sundays are off.

PayUMoney Office Contact Details

Pay U Head Office Address

PayU Payments Private Limited,

4th Floor, Pearl Tower, Plot No 51

Institutional Area, Sector 32,

Gurgaon: 122001

PayUMoney Office Phone Number: 0124-6624801

PayUMoney Corporate Office Address

7th Floor, Pearl Tower, Plot No 51

Institutional Area, Sector 32,

Gurgaon: 122002 Haryana

Pay U Regional Office Address Details

PayUMoney Regional Office Regional Office Address PayUMoney Toll Free Number
Mumbai PayU Payments Private Limited, Unit No: 701 (P), A-Wing, Eureka Towers, Building No: 7, Mind Space, Malad (W), Mumbai: 400064 022 61642600
Bengaluru PayU Payments Private Limited, KVD Towers, Floor 2, # 7/3, Old Madras Road,Indira Nagar, Bangalore-560038 080 42842323 / 01

PayUMoney Contact Forms

Users can generate a ticket by the connection with PayUMoney and receive solutions from the customer care department regarding their issues and problems. Below are the links for both buyers and sellers.

For Buyers:

  • www.payumoney.com/contactus-ticket.html?userType=buyer

For Sellers:

  • www.payumoney.com/contactus-ticket.html?userType=seller

PayUMoney Official Website: www.payumoney.com

The company’s head office is located in Gurgaon city of Haryana. So, users can visit there for further inquiries.

PayUMoney Social Profiles

  • Twitter Handle: twitter.com/payumoney
  • Facebook Fan Page: facebook.com/payumoney
  • Google Plus Page: plus.google.com/104404611962439709650
  • Official Blog: blog.payumoney.com

Also, users can follow the company’s official social profiles to get updated about the latest updates, offers, discounts etc.

About Company

PayUMoney is an online Wallet and payment gateway service. PayUmoney was also called as PayUPaisa previously. For changing its name, the prime cause is converting its notion into international.

By the help of PayUMoney Wallet offers, the users can make the transaction with the utilization of their credit card, debit card, net banking. And they also can receive the reward for that. The co-founder, whose name is Nitin Gupta, of this firm established this firm in 2011. Currently, he is the CEO of the company. Previously, for merchants and their websites, PayUMoney had the famous payment gateway. Presently, this company is connected with many of e-commerce site.

PayUMoney Important Links

  • Contact Page: payumoney.com/contactus.html
  • FAQ: payumoney.com/faq_details.html

FAQs

1.I received my refund into my wallet. I want it back in my source?

Refunds can be transferred to bank account/source by clicking on Refund option under payment summary of ‘PayUmoney wallet’ dashboard. Follow these steps:

  1. Visit www.payumoney.com and login to your account.
  2. Go to Customer Dashboard.
  3. Click on ‘PayUmoney Wallet’ icon available on the left side of your page.
  4. Click on ‘Refund’ option available on the right under the transaction summary
  5. The refunded amount will reflect in the source (card/bank account) within 3-5 working days (excluding Saturday, Sunday and Bank Holidays)

2.My payment is successful but I have not received the merchant order/service confirmation.

Please contact the customer support team of the merchant by logging on to the merchant’s website and provide your merchant transaction ID along with PayUmoney Payment ID (available on Buyer Dashboard and your transaction email).
All queries regarding service/order and refund for a successful transaction can be addressed by the merchant.

3.My amount was deducted but order not placed.

  • Confirm whether the payment processed was successful by checking your buyer dashboard, (Please note that guest checkout transactions will not be visible on the buyer dashboard)
  • If Yes, Please contact the customer support team of the merchant by logging on to the merchant’s website and provide your merchant transaction ID along with PayUmoney Payment ID (available on Buyer Dashboard and your transaction email).
  • If No, The amount will be auto refunded within 48 hrs. Kindly check your buyer dashboard to see the status of your refund. Refunds into bank usually take 3-5 business days from the date of refund (Excluding Saturdays, Sundays and Bank Holidays) to reflect in your bank account.
  • If you have not received the refund even after the stipulated time frame, share you bank statement with us from the date of transaction till date by clicking on the Contact Us button.

Also Read

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